FREE RESOURCE

How Confidently Do You Handle Difficult Conversations?

Difficult conversations are part of leadership — but most people never learn how to handle them well.

This self-assessment helps you uncover:

  • how consistently you initiate tough conversations
  • whether you prepare effectively before you step in
  • how well you manage emotions — yours and theirs
  • whether you listen to understand rather than defend
  • how confidently you balance empathy with objectivity
  • if you follow up to build trust and reinforce clarity
  • how your approach impacts team morale and relationships

Managing Difficult Conversations Skills Self-Assessment

This 5-minute self-assessment reveals your strengths and growth areas.

Knowing How To Manage Difficult Conversations Builds Your Leadership Impact

The leaders who grow the fastest — and build the strongest teams — are the ones who face the conversations most people avoid.

Developing this skill leads to:

  • fewer misunderstandings
  • faster resolution of conflict
  • stronger trust
  • clearer expectations
  • better performance
  • healthier culture
  • more confident decision-making

If you want your team to thrive, this capability is non-negotiable.

Based on real behaviours, and grounded in human-centred leadership principles, this self-assessment gives you:

Evidence-Aligned Leadership Questions

Covering the core skills needed to navigate tension, conflict, and sensitive topics.

Your Difficult Conversations Profile

Your score places you into one of four profiles — from Conversation Beginner to Conversation Master — giving you a clear view of your current capability.

Practical Recommendations

Including preparation tools, emotional-management techniques, and frameworks for staying calm, objective, and constructive in the moment.

Take the Free Self-Assessment

Understand your strengths.

Identify your opportunities.

Lead difficult conversations with clarity and confidence.

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